Delivery and Returns
POSTAGE AND PACKING
Delivery will be to the UK only. If you have any queries about worldwide delivery contact us directly and we will do everything we can to help.
Postage and packing prices depend upon the amount spent:
|Amount Spent||Delivery Cost|
|Up to £5||£1.95|
|£5.01 to £20||£3.95|
|£20.01 to £50||£4.95|
|£50.01 to £75||£6.95|
We aim to pack and dispatch your goods within 1 working day.
Our products are sent either by First Class Post or delivery courier depending on the size of the item(s). Orders after 2pm will be processed on the next working day. Orders will be dispatched immediately and should be received within 3 to 5 working days in the UK, however we cannot take any responsibility for orders delayed by any circumstances beyond our control.
OUT OF STOCK ITEMS
In the event that an item you order is out of stock we will contact you immediately by email to let you know when the item will be back in stock. You then have the option to cancel your order if you would rather not wait.
CANCELLATION AND REFUNDS
You can cancel your order by emailing or by phone. If the goods have already been dispatched you must return the to us within 14 days of letting us know that you intend to cancel the order. Your card will be refunded on receipt and inspection of returned goods which must be in their original packaging. You will be responsible for the return postage costs.
Returns should be sent to The Diving Gannet, 10/12 Station Road, St Monans, Fife, Scotland, KY10 2BJ.
All goods are checked thoroughly prior to dispatch – however, should your goods be faulty then please contact us immediately.
The above does not affect your statutory rights.
- Coastal Home
- Mugs and Jugs
- Cushions, Tea Towels and Textiles
- Wall Art
- Garden & Conservatory
- Candles and Home Frangrance
- Gifts For Her
- Gifts For Him
- Baby & Child
- Dogs and Cats
- Greetings Cards
- Vintage Home